Helpful Information

Scheduling

Our friendly and knowledgeable staff will help you make the most of your visit by recommending and scheduling the perfect spa experience. We recommend you schedule your next service prior to leaving.

Punctuality

To ensure your enjoyment of a relaxing spa experience, please plan to arrive at least 10 minutes before your first service is scheduled. This will allow time for you to fill out any client forms and relax before your treatment begins. If you arrive late, every attempt will be made to accommodate you, but you may not be able to enjoy your full service time.

Cancellation Policy

If you should need to cancel or reschedule an appointment, we kindly request 24 hours notice. Package reservations require 48 hours advance notice. Full charge will be applied if notice is not provided. Thank you for your consideration.

Hours of Operation

We work by appointment only.

Tuesday & Thursday (9:00 am – 7:00 pm)
Wednesday & Friday (9:00 am – 6:00 pm)
Saturday (9:00am to 2:00pm by appointment only)
Sunday & Monday (Closed)

Home Care Products

You can extend the benefits of your spa experience by using our extensive line of home care products available in our spa boutique. Your therapist will advise you on the appropriate products for your skin type and condition to help you continue to look and feel your best.

Packages

We focus on providing complete body and skin therapies to create a day of inner and outer wellness that is perfect for you. Please consult our staff for assistance in designing the perfect program for you. Package reservations require 48 hours advance notice.

Prices

Prices quoted do not include taxes. All prices are subject to change without notice.

Payment Method

We accept Visa, Mastercard, Interac Debit and cash. No personal cheques please.

For Your Protection

We cannot be responsible for loss or damage to personal articles, including clothing or accessories. Please keep all valuables with you during your appointment. On spa days, please leave your jewelry at home.

Gift Certificates

Gift Certificates are available in all denominations. Ask about our many programs and treatments which may be ideal for a loved one, valued client, employee or friend.

Safety

For your safety and ours, we take all universal precautions necessary and use the finest methods in sterilization. We use Axcel, a hospital-grade cleaner for the sterilization of all utensils, and TSP for cleaning all porous tools (i.e. foot files).

Special Considerations

At the time of booking your treatment, please advise us of any allergies, ailments, illnesses, pregnancy or disabilities.